Shipping

FREE SHIPPING

Free shipping within Canada and the USA on orders over $75 CAD (excluding wholesale orders).

LOCAL PICKUP

 Local Pickup option is available in Coquitlam at checkout.

STANDARD TRACKED SHIPPING

All orders are tracked and insured by the carrier.* During November to December, due to holiday volumes, you may experience longer transit times.

Canada: 4-7 Business Days (Within Metro Vancouver, 2-4 business days)

USA: 6-8 Business Days

International: 8-14 Business Days 

EXPRESS SHIPPING UPGRADE

Canada: 2-4 Business Days

USA: 2-4 Business Days

International: None available

PROCESSING 

All our orders are processed 1-2 days after your order has been placed, and shipped out from our Vancouver studio Monday-Friday, except Holidays.

For wholesale order processing times, please contact StatementGrey@gmail.com.

Shipping costs are non-refundable after dispatch

Taxes and duties

CANADA: All Canadian orders will be charged sales tax according to your province of residence. 

INTERNATIONAL ORDERS: Customs and Duties are the sole responsibility of the customer. 

Liability

Statement Grey is NOT responsible for:

• LOST PARCELS (covered by carrier insurance)
• POSTAL SERVICE DELAYS
• PARCELS RETURNED DUE TO INCORRECT ADDRESS
• ITEMS DAMAGED DURING SHIPMENT (covered by carrier insurance)

However, we're always here to help in any way we can. 

*ALL PACKAGES ARE INSURED and we're happy to help you through the process. Please send us a message so we can see if there is anything we can do.